Learning the Real World of Supply Chain Management: The Story of a Chinese Student


By Zhaoqian (Anna) Zeng (MBA ’17)

I am enrolled in Golden Gate University’s MBA program with a concentration in Supply Chain Management. I am from China and live in the San Francisco Bay Area. My bachelor’s degree in Law is from Customs College in Shanghai. After working in import and export operations, I wanted to expand my career. I was looking for a graduate school, I saw that Golden Gate University provided a very comprehensive program that covered the aspects of operations I find most interesting—strategy and tactical operations. My study also helps me understand the operational decisions of U.S. companies more thoroughly.

I like San Francisco because it is a fast-paced city where I can meet different kinds of people. It’s a very welcoming place and people from different cultures feel comfortable here. There are young, energetic people here who are absorbing new information every day. These are the reasons I want to stay here after I complete my degree.

GGU gives us more than just academic classes, lectures, and research-paper assignments. The classes are structured to build skills that will help us get our footing in the business world.

Real-World Education

GGU gives us more than just academic classes, lectures, and research-paper assignments. The classes are structured to build skills that will help us get our footing in the business world. Here are some of my experiences:

  • Any real-time news about companies can become a problem-solving exercise in class.
  • We had an amazing guest speaker from PCH Lime Lab: a company that helps startups in the San Francisco Bay Area build prototypes and put them into mass production in Asia.
  • Professor Douglas Carlberg took my class to tour DHL’s facility in San Francisco. The streamlined environment, simplified processes, and the responsible staff were quite impressive to us.
  • The discussions among students with professional experience, and with our professors who are working in the field of supply chain, have been inspirational and keep moving me toward becoming an excellent supply chain professional.

Job Networking in the US

GGU professors give great suggestions for our career development. At the suggestion of Professor Richard Dawe, I volunteered and attended events at organizations such as the Institute for Supply Management, Women in Logistics, the Council of Supply Chain Management Professionals, and the Bio Supply Management Alliance. I also had informational interviews at Genentech, Kaiser Permanente, and Tesla. Those visits gave me an opportunity to learn about the organizations and build a relationship with the people there.

I like San Francisco because it is a fast-paced city where I can meet different kinds of people. It’s a very welcoming place and people from different cultures feel comfortable here.

Working as One

We cannot accomplish any complex supply-chain project solely by ourselves. Teamwork is an important part of our work and is built on trust and understanding. At GGU, my classmates and I have multiple platforms— in class and at networking events — to form these relationships. All these experiences will help us achieve better performances in the real-world of business.


About Zhaoqian (Anna) Zeng

Zhaoqian (Anna) Zeng is in the MBA program (’17) with a concentration in Supply Chain Management. She enjoys working in purchasing and will pursue a strategic sourcing position in the future. Zeng was awarded a scholarship in 2016 from Women In Logistics and won an Academic Excellence Award in 2017 from the Council of Supply Chain Management Professionals – San Francisco Roundtable.


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